Privacy Policy

Last Updated: November 15, 2025

Resumo (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered system design interview practice platform (“Service”).

By using Resumo, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide

• Account Information: name, email address, login credentials
• Profile Information: role, experience level, preferences
• User Content: interview responses, prompts, notes, diagrams, or any content you type or upload
• Support Requests: messages you send to our support team
• Payment Information: processed securely by third-party providers (we do not store full credit card numbers)

1.2 AI Interaction Data

To deliver AI-driven interviews and feedback, we store:

• Your conversation history with the AI interviewer
• Your answers, clarifications, sketches, and follow-up responses
• The AI-generated questions, feedback, rubrics, and evaluations
• Model decisions, scoring metadata, reasoning summaries, and logs
• Input/output data used internally to improve accuracy and safety

1.3 Usage & Device Data

We automatically collect:

• IP address
• Browser type and OS
• Device identifiers
• Pages visited, time on page, clicks
• Error logs, latency metrics, and system events
• Interaction analytics (e.g., button clicks, session length)

This helps us monitor performance, debug issues, and improve UX.

1.4 Cookies & Tracking

We may use:

• Cookies
• Local storage
• Analytics tools (e.g., Google Analytics, PostHog)
• Session tokens

You may disable cookies in your browser, but some features may not work.

2. How We Use Your Information

2.1 Provide the Service

• Run AI interviews and simulations
• Maintain conversation history
• Deliver scoring, feedback, and analytics
• Store interview attempts and performance reports

2.2 Improve and Personalize the Experience

• Train prompts and evaluation rubrics
• Optimize interview pacing and topics
• Recommend practice areas
• Improve accuracy, reliability, and model behavior

We do not use your personal data to train any public or third-party AI models.

2.3 Ensure Safety and Compliance

• Monitor abnormal activity or misuse
• Detect harmful or unauthorized content
• Enforce Terms & Conditions
• Comply with legal obligations

2.4 Communication

• Send product updates, support responses, and service notifications
• Send optional educational content or newsletters (with your consent)

3. How We Share Your Information

We do not sell your personal data. We may share limited information with:

3.1 Service Providers

Trusted third parties who help us operate the platform:

• Cloud hosting providers (e.g., AWS, Fly.io, Vercel)
• AI model providers (e.g., OpenAI, Anthropic)
• Payment processors (e.g., Stripe)
• Analytics tools

These providers process data under strict contractual confidentiality obligations.

3.2 Legal Requirements

We may disclose data if required to:

• Comply with applicable law
• Respond to valid legal requests
• Protect our rights, safety, or property
• Prevent fraud, abuse, or security risks

3.3 Business Transfers

If Resumo is acquired, merged, or enters financing due diligence, data may be transferred as part of the transaction. We will continue to protect your data pursuant to this policy.

4. Data Storage & Retention

4.1 Storage

Data is stored securely using industry-standard encryption, access controls, and monitoring.

4.2 Retention

We retain data for as long as needed to:

• Provide the Service
• Maintain your usage history
• Improve system behavior
• Comply with legal obligations
• Resolve disputes

You may request deletion at any time.

5. Data Security

Resumo uses:

• Encryption in transit (HTTPS)
• Secure credential hashing
• Access control and audit logging
• Rate limiting and abuse detection
• Encrypted backups
• Segregated environments for production and testing

However, no system can be 100% secure. You use the Service at your own risk.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Export your data
• Restrict or object to processing
• Withdraw consent
• Opt out of marketing emails

To exercise these rights, email us at: privacy@resumo.ai. We will respond within the legally required timeframe.

7. Data Processing for AI

Resumo uses AI models to generate, analyze, and evaluate content. You acknowledge that:

• AI output may be inaccurate or biased
• AI-generated content may be stored for improving quality and safety
• Your interactions may be used to tune prompts and model behavior internally

We do not use your content to train open or public models.

8. Children’s Privacy

Resumo is not intended for children under 16. We do not knowingly collect data from children.

9. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions. We use contractual safeguards (e.g., Standard Contractual Clauses) when required.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service indicates acceptance of the updated policy.

11. Contact Us

For questions, concerns, or privacy requests:
📧 support@resumo.in
🌐 resumo.ai